Contact Us

Reach out.

We’ll reach back as soon as we can.

contact@disempire.com

Shipping & Returns

Shipping

Allow 3-7 days for fulfillment before shipping.
The shipping time depends on location, but can generally be estimated as follows:

USA: 3-4 business days

Europe: 6-8 business days

Australia: 2-14 business days

Japan: 10-20 business days

International: 10 - 20 business days

Customs

Additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office.

Please check with your local customs office directly to see if they apply duties and taxes to your purchases.

Tracking

You will receive a tracking link via email when your order ships out. Please email us at the contact link above if there’s a need for further assistance.

Returns and Exchanges

We do not offer returns and exchanges, but please email us at the contact link above if there’s something wrong.